F.A.Q

Expand your knowledge on automatic garage doors and their parts by reading our dedicated FAQ page. It has answers to questions which are frequently asked to our expert technicians when they provide repair or other services. Be prepared to provide the best care and to make the right decision in an important situation.

We Can Cope with the Hardest Problem

Is an oil tempered torsion spring better than a galvanized one?

Both types of garage door springs are made from steel wire. In the first case, the wire has been dipped in oil. In the second case, it is has received protective zinc coating via galvanization. Our professionals explain that the oil tempered components withstand greater loads and more frequent door operation.

How safe is my garage door?

This depends on the condition of the metal parts and especially the spring, cables, and track. The other major factor is the condition of the garage door opener and its safety sensors. Achieving the highest level of safety occurs when the automatic reversal mechanism and the sensors work properly. You must remember to keep all rules for safety as well.

My garage has little headroom for a garage door. Can I still have one installed?

Yes you can. You only need an overhead space of about four and a half inches for the track mechanism to fit into the ceiling and allow the garage door to function properly. But if you want to have a garage door opener installed, you will need at least six inches of ceiling space.

Why is my garage door making squeaky sounds?

Check if the spring, hinges and rollers are well lubricated. If they are not, apply lubricant recommended by the door’s manufacturer. Light household oil should generally do the trick. In case the hinges are loose, tighten them and replace any bolts, if necessary. If your inspection shows that any of these parts are damaged or worn, you should get them replaced as quickly as possible.